Have you ever finished a sales or discovery call feeling completely drained? Like you’ve absorbed all your potential client’s emotions—uncertainty, overwhelm, hesitation—and by the end, you’re the one carrying their stress?
You’re not alone. Many heart-centered, intuitive entrepreneurs experience this. We naturally hold space for others, but when a call turns into an emotional vent session rather than a strategic business conversation, it can leave us exhausted, confused, and even doubting our offers.
Here’s why this happens and how you can shift from emotional absorption to empowered leadership in your sales calls.
🔍 Why Some Sales Calls Feel Emotionally Heavy
1. Your Client Comes in with Emotional Overload
Your potential client might be dealing with significant life transitions—a career shift, financial instability, self-doubt, or even past trauma. Instead of focusing on the specific solution they sought you out for, they emotionally unload all their struggles.
💡 Signs This Is Happening:
- They jump between multiple issues without focusing on one.
- They share deeply personal struggles beyond the scope of your work.
- They hesitate and overthink decisions, lacking a clear next step.
👉 For more insights on managing overwhelm and finding alignment, read: From Overwhelm to Alignment: How to Focus, Declutter, and Thrive
2. You Match Their Energy Instead of Leading It
As an empath, your instinct is to deeply listen and validate—which is powerful! However, if you only reflect their emotions without gently guiding them toward solutions, the conversation remains heavy and stagnant.
🚨 The Common Trap:
- They express uncertainty → You validate → They share more struggles → You validate more → The call becomes exhausting.
✅ How to Shift It: Instead of saying: “I hear you; that sounds really hard. I can see why you’re struggling.”
Try: “I understand you’re going through a lot of changes. Let’s focus on what would help you feel more stable right now.”
This acknowledges their feelings while gently steering them toward a solution.
3. You Offer Too Big of a Commitment Too Soon
If your client is emotionally overwhelmed, they may resist making a significant decision—not because they don’t want your help, but because it feels like one more thing to process.
❌ What Doesn’t Work:
- Offering a multi-session package immediately.
- Asking if they want support instead of assuming they do.
💡 A Better Approach: Start with a small, low-risk initial step before suggesting a more extensive commitment.
Instead of: “I can offer you three sessions for $1.000.”
Try: “Let’s begin with a 45-minute energy clearing session for your space. It’s $333, and you’ll immediately feel more grounded, clear, and at ease in your environment. If you find that you want to deepen the transformation, we can build on that.”
This approach removes the pressure of a significant upfront decision and allows them to experience results before committing further.
🔄 How to Protect Your Energy and Lead the Call with Confidence
Here’s how to maintain your energy while still being supportive:
✅ 1. Set an Emotional Boundary Before the Call
Before your call, take a deep breath and remind yourself: 🔸 “I am here to guide, not to absorb.” 🔸 “I don’t have to carry their emotions—I can show them the next step.”
Visualize a protective bubble around your energy so their emotions flow around you, not into you.
✅ 2. Control the Flow of the Conversation
If they start listing too many issues, redirect with: “I sense a lot is coming up for you. Let’s focus on what would help you the most right now.”
This keeps the call solution-focused instead of an open-ended emotional discussion.
✅ 3. Offer a Micro-Step Instead of a Big Leap
If they hesitate, lower the risk for them: 🔹 Instead of “Would you like to book?” → Try “I have an opening next week for an initial session—shall I pencil you in?”
This way, they feel supported, not pressured—making them more likely to say yes.
💡 Final Takeaway: You Are a Guide, Not an Emotional Sponge
Your sales calls should feel empowering, not exhausting. By shifting from emotional absorption to gentle leadership, you create a space where both you and your client feel lighter, clearer, and ready to move forward.
✨ Your role is not to carry their energy—it’s to show them the path forward.
Try these shifts in your next sales conversation, and let me know how it goes! Have you ever felt emotionally drained after a call? Share your experience in the comments—I’d love to hear from you. 💛
👉 For more resources on aligned business and energy work, explore the blog: marisseverance.com/blog
